Our client is searching for an experienced Store Manager for their Woodmead retail outlet
Key Performance Areas Achieve set revenues and maintain required margins through setting of daily targets staff targets as well as merchandise management Develops key indicators to track success of a new idea or risk and to track changing business challenges Manage and supervise store employees in all aspects of customer services including handling customer complaints product presentation housekeeping training etc Ensure adherence to all marketing and promotional initiatives as well initiating own promotion/marketing ideas Monitor and order all store operating and merchandising suppliers eg signage tags equipment Provide management advice to staff on problems/store emergencies eg theft/shoplifting incidents unruly/irate customers security hazards such as fire etc Ensure all security procedures are adhered to Prepare statistical and narrative reports of store activities Creates a model for continuous learning and improvement that makes it easy for change to happen Develops world class managers and/or successors for critical organizational positions Communicates directly and honestly at all levels from employees to executive management Empowers team beyond area of responsibility Shares best practices wins and learnings with peers to improve service to a higher level Works collaboratively with colleagues to communicate synergistic solutions across functional lines Drives accountability for objectives while facing changes and uncertainty Significantly improves the operating effectiveness of the business even when pursuing longerterm and strategic initiatives Manage expenses to ensure they do not exceed budget eg cash control telephone stationery overtime petty cash etc Inventory management Ensure an efficient door to floor process and manage all related reporting and administration accountabilities Manage inventory counts Opens and closes store in accordance with established policies and procedures ie verifies opening cash balance at each register run daily bank up etc Oversee daily cash reconciliation and bank deposit procedures Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example Ensure team alignment on all policies and procedures Ensure adherence to Health and Safety guidelines and procedures
Requirements 4 to 5 years retail store management experience at a leading retail brand/ company Diploma or Degree in Sales Retail or related field and minimum 5 years store management experience Knowledge of retail operations people management sales and customer service merchandising and promotional techniques inventory control and loss prevention Strong analytical prioritization communication and negotiation skills are a must in this job Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers other employees and management staff Ability to lead motivate and develop staff essential
Salary Market related
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful